Stride Retail uses a credit system to manage all usage based fees. As part of your onboarding, we automatically issue you 25 credits to get started. However, you will need to log into your admin account at www.strideretail.com to configure according to your needs. You can set your threshold amount, recharge amount, and desired token for payment. 

When setting your payment methods, please note that there is a cash discount offered for ACH payment methods. 

Here is a serious of videos that cover our Usage Credits System Setup and Reports:

Managing Your Usage Credits Settings

Summary

• 💳 Credit Management Overview: Navigate to "My Account" on the Stride portal to manage usage credits.
• 🔧 Key Settings:
  • Set minimum credit thresholds for auto-recharge.
  • Configure recharge quantities based on system usage.
  • Adjust payment methods for seamless transactions.
• ✅ Flexibility in Payments: Add or change payment methods, generating tokens for secure processing.

Viewing Your Usage Rates and Current Credits Balance

Summary

• 📋 Accessing Credit Rates: Navigate to the settings app under "Users and Companies" to view credit information.
• 🔢 Details Provided:
  • Current available credits.
  • Recharge threshold and counters for credits.
  • Exchange rates for emails, shipping, text messages, and images.
• 🛠️ Customizable Rates: Credits usage varies by activity, e.g., text messages consume credits in batches of 10, while emails cost 1 credit per 1,000.

Insights Based on Numbers

• 💬 Batch Processing: Text messages are grouped into batches (10 messages = 0.3 credits).
• 📧 Email Efficiency: Each 1,000 emails sent consumes 1 credit.

Viewing Your Credits Usage and Recharge History

Summary

• 🧾 Accessing History: View recharge and usage history through the accounting module under the "Reportings" tab.